HUDUMA JITUME INITIATIVE

Courtesy Image//: Huduma Kenya CEO, Benjamin Kai Chilumo

“Huduma Jitume” is an initiative that combines the services of “Huduma Kenya” (a Kenyan government platform providing a one-stop shop for various government services) with “Jitume” (a program focused on providing digital skills and opportunities to citizens, particularly youth).

This essentially aims to deliver essential government services alongside digital literacy training and empowerment opportunities to Kenyans, often through digital platforms. 

Key points about Huduma Jitume:

  • Access to government services: Citizens can access a wide range of government services through Huduma Kenya platforms, like applying for IDs, paying bills, or accessing health records. 
  • Digital skills development: The “Jitume” aspect provides training and support to individuals to develop digital skills, allowing them to utilize online platforms effectively to access government services and explore new opportunities. 
  • Empowerment focus: The goal is to empower citizens, particularly young people, by enhancing their digital literacy and providing them with the tools to actively engage with government services and potentially participate in the digital economy. 

Huduma Kenya CEO Mr. Ben Kai Chilumo, Hon. Mohamed Abdirahman, Member of Parliament for Lafey Constituency, and the Principal Secretary for the State Department of Micro, Small, and Medium Enterprises Development Hon. Susan Mang’eni led the groundbreaking of the Huduma Jitume initiative in Lafey
Constituency on 27th February, 2025, last week.

Courtesy Image//: Huduma Kenya CEO Benjamin Kai Chilumo with Principal Secretary Susan Mangeni, State Department of Micro, Small, and Medium Enterprises Development

Held in Mandera, the momentous event is in the Government’s ambitious project aimed at transforming public service delivery in the region as part of the “Road towards 290 constituencies” campaign.

The Huduma Jitume initiative is dedicated to providing essential government services directly to the people, with a special focus on marginalized areas like Lafey.

CEO Ben Kai Chilumo highlighted the initiative’s mission:

“Our goal is to bring government services closer to the people, ensuring everyone, irrespective of their location, has access to essential services.”

Hon. Susan Mang’eni echoed these sentiments, stating, 

“The Huduma Jitume project represents a significant leap towards sustainable development and empowerment for communities in Lafey Constituency. By improving access to critical government services, we are fostering an inclusive society and empowering our citizens.”

Courtesy Image//: Huduma Kenya CEO Mr. Ben Kai Chilumo, Hon. Mohamed Abdirahman, Member of Parliament for Lafey Constituency, and the Principal Secretary for the State Department of Micro, Small, and Medium Enterprises Development Hon. Susan Mang’eni led the groundbreaking of the Huduma Jitume initiative in Lafey


The collaboration between NG-CDF and Huduma Kenya plays a crucial role in expanding government services to citizens.

This partnership aims to bridge service delivery gaps, ensuring even the most remote and underserved areas receive necessary support.

The Huduma Jitume project exemplifies the dedication of both organizations to enhancing the quality of life for all Kenyans.

As the Huduma Jitume initiative gains momentum in Lafey, it promises to revolutionize public service delivery, paving the way for sustainable development and greater empowerment of local communities.

This initiative sets a positive example for other regions in Kenya, demonstrating the power of effective partnerships in achieving comprehensive and inclusive development.

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